Maximize the Power of Your Leadership 360°

Why Is A Leadership 360° Assessment So Important? Feedback is a development tool that’s an essential part of a leader’s life. A 360° Assessment can be a powerful tool for catalyzing leadership development by finding out how different stakeholders (a group of superiors, peers, and direct-reports) experience both the strengths that accelerate, and gaps that

A Guide to Leadership Competency Models

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What is a Leadership Competency Model? A leadership competency model, also sometimes called a leadership capability model, is a framework that identifies and describes the essential skills and behaviors that influential leaders must possess to succeed in their roles. It typically includes a set of core competencies or characteristics that are deemed critical for leadership

Why is a Customer Success Strategy Important?

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What is a Customer Success Strategy? A customer success strategy is a plan that businesses use to ensure that their customers achieve their desired outcomes while using the company’s product or service. It involves understanding customers’ needs and goals, providing them with the necessary resources and support, and measuring their success and satisfaction. The purpose

ChatGPT’s Impact on Corporate Training

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What is ChatGPT? ChatGPT has been blowing minds since its release, and for a good reason. It has been applied to tasks with a wide range of complexity. ChatGPT has been used to write everything from hypothetical training situations to entire lesson plans for college professors. The language model has since been featured in dozens

How to Thrive During a Recession

Thriving in a Recession | SkillSource Learning By Justin Albertson   A recession only exposes weaknesses in your operation that already existed, it doesn’t create them. Whether it’s a lack of diversity of revenue streams, limited cash reserves, not enough players, etc. – that was already there before the recession. Clearly, the best strategy is to have a plan before the recession ...

What is a Learning Consultant?

image of a training Consultant A learning consultant is a person who has professional experience designing curricula and training programs to improve the performance of employees at all levels. Learning advisors collaborate with businesses on every step of the learning experience to create and implement a specialized training program. They create unique training assignments and administer them personally to ensure ...

Exploring IT Change Management Best Practices

IT change management best practices IT change management best practices are important for improving a company’s performance. Changes in a company’s information technology infrastructure library, or ITIL, have a major impact on how customers interact with that business and how that organization operates. For example, moving all of a company’s collaborative apps to the cloud will change the daily workflow ...

What is Change Management Consulting?

Change Management In the business world today, change is not only inevitable but happens much quicker than has ever been possible. Technological advancements and the rise of globalization have forced companies to continuously adapt to new trends in order to stay relevant in their respective market. Change management consulting is a tool modern companies can use to ...

Social Learning Theory in the Workplace

Many enterprises are abandoning more traditional learning methods in favor of social learning strategies that utilize online learning, mentorship and social learning. Executives are finding that social learning is an easier and faster way to change undesirable behaviour, build a positive and productive work ethic and enhance employee skills. While there is still a need ...

What Is Resource Capacity Planning?

Enterprises are dealing with a highly volatile market in 2021, and resources are scarce. With resources being the most expensive elements of any business, it’s important that enterprises manage their resources carefully and efficiently. Many businesses don’t have  dedicated resource capacity planning tools, being forced instead to use legacy systems and old fashioned legwork to ...